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Advice & answers from the Chargeback Portal Team

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  1. Chargeback Portal
  2. Chargeback Prevention
  3. Prevention Alerts

Prevention Alerts

  • How Do I Maximize My Prevention Coverage To Stop More Chargebacks?
  • How Should I Respond to My Alerts if I’m Unable to Refund the Order?
  • How Do Prevention Alerts Work?
  • What is the Difference Between Ethoca and Verifi?
  • Why Did My Alert Turn Into a Chargeback?
  • What Do I Do If I Receive an Alert but Can’t Match It to a Transaction?
  • Why Do I Get Alerts For Pending and Declined Transactions?
  • Why Am I Getting Alerts That Don’t Belong to Me?
  • Why Did I Receive a Chargeback And Not an Alert?
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